Noah's Natural Foods LTD Loyalty Program Terms & Conditions
Noah’s Loyalty Program
The Noah's Natural Foods LTD Loyalty program (“the program”) is a rewards program that is tailored to your needs, allowing you to receive personalized offers and enabling you to accumulate points redeemable for bonuses equivalent to the discounts at participating Noah's Natural Foods LTD.
Membership to the Loyalty Program
- It is the responsibility of the program members to update their personal information, such as address, telephone numbers or email address. Noah's Natural Foods LTD reserves the right to cancel a card and an account if a member’s personal information is incomplete or inexact.
- Potential Program members will receive a Noah's Natural Foods LTD loyalty card with a registered number that will be associated with an account once their enrollment in the program is fully completed. Members are responsible for the security of their account and they should not, for example, share their password or their secret questions registered in their profile.
- Members in the program will occasionally be informed of special offers via emails sent to the email address registered with their account. If you do not wish to receive promotional emails from the Noah's Natural Foods LTD Loyalty Program you may opt out of receiving emails at any time.
- The Noah's Natural Foods LTD Loyalty Card remains the property of Noah's Natural Foods LTD and must be returned upon request. It is not a credit card. It has no cash value; it is not refundable and may not be assigned. Noah's Natural Foods LTD can revoke the card at any time at its sole discretion without any compensation due. The points awarded pursuant to the Program are not considered to be member property, do not have any cash value, cannot be exchanged for money and cannot be sold or assigned.
- The personal information provided in order to enroll in the program and become a member will be used according to the Act Respecting the Protection of Personal Information in the Private Sector and any other applicable federal or provincial law.
- The terms and conditions of the Program are subject to the laws and regulations in force in the province where the Member resides. In the event one of the provisions of the Program is declared null or illegal, such provision or part thereof will then be deemed non-‐written in such province and the other provisions of the Program will remain in force.
- Noah's Natural Foods LTD may amend the terms and conditions of the Program at all times and without prior notice.
- Any person may register under the Program and become a Member. To register the Client must first obtain a Noah's Natural Foods LTD Loyalty Card in store and may then start accumulating points. Each Member will receive a card bearing a specific number. This number creates the Member’s Points account. Only one Noah's Natural Foods LTD Loyalty card is valid per Member.
- Noah’s Natural Foods LTD. Reserves the right to make Market Rewards points and promotional offers available to select members based on purchase activity, geographic location, program participation, or information supplied by the member.
Members accumulate points redeemable for discounts by presenting their Noah's Natural Foods LTD Loyalty Card at participating Noah's Natural Foods LTD stores when purchasing and paying for items that are eligible for point accumulation. For transactions covered by the Program, members accumulate Ten
(5) points for each dollar spent, before taxes (HST). The number of points awarded will be calculated based on the rounded-‐down amount closest to the net amount invoiced and paid.
- Each point has a discount value of ($0.002). For example a member with ten thousand (10,000) points can exchange their points at a participating Noah's Natural Foods LTD Store for a discount of twenty dollars ($20.00) towards the purchase after taxes (HST) of items that eligible within the Program. The discount will be applied to the total amount including taxes.
- You must have a Minimum of 500 points to redeem on a transaction.
- You must fill out the mandatory required fields in your online profile to activate and/or be eligible to start redeeming points.
- No points will be awarded or exchanged for a discount, for services or products at participating Noah's Natural Foods LTD covered by a guarantee or paid for by a 3rd party.
- When using points, members can accumulate points for the transaction against which a discount has been applied, but the points will be calculated based on the net amount invoiced and paid, less the discount amount after taxes. Points accumulated during a transaction cannot be exchanged for the same transaction.
- Points are awarded are added to member accounts and accumulate until they are used by members at participating Noah's Natural Foods LTD stores.
- Special offers can be made to members by some of the participating Noah’s Natural Food stores alone or with partners, and bonus points can be awarded during a limited time when purchasing certain products, at the conditions stipulated at the time. As well, special offers can be made to members based on their profile, their needs, their geographical location, or their past participation in the Program.
- Members can view the status of their points online by visiting their profile on the website or by visiting participating Noah's Natural Foods LTD locations. Members are responsible for retaining all required documents and receipts and for producing them when requested. If a member notices an error in their points, they must report it immediately to Noah's Natural Foods LTD customer service.
- Points awarded upon purchase of a product at a participating Noah's Natural Foods LTD will automatically be deducted from the member’s account upon exchange or return of said product. The member is entitled to a reimbursement equal to the amount paid after taxes of the initial purchase of the product. The Noah's Natural Foods LTD Loyalty Program does not guarantee the availability of any products offered by participating Noah’s Natural Food stores.
- In any one transaction, Noah's Natural Foods LTD Loyalty Points may only be earned on a single Card, and may only be credited to a single Account. If there is a dispute about the number of points earned, redeemed or deducted our records will be considered accurate.
- We accept no liability for any errors in the points balance displayed on the receipt or in your Account. If any points are awarded to your Account in error, we reserve the right to deduct the number of points awarded in error at any time, and without notice to you. We are not obligated to honor a request to redeem points added to an Account in error.